Package Contents
The HEALBE Smart Scale comes in a box with protective films and a set of disposable batteries pre-installed in the battery compartment.
HEALBE Scale general information
The HEALBE Scale smart is part of the HEALBE device ecosystem, designed for convenient tracking and analysis of weight, muscle mass, and body fat.
HEALBE Scale user manual
How does the Scale measure body composition?
The HEALBE Smart Scale is equipped with a bioimpedance sensor. This technology estimates the quantity and properties of body tissues based on their electrical resistance.

To determine tissue resistance, the scale sends a safe, unnoticeable electrical signal through your feet.

This method makes it possible to assess parameters such as body fat percentage, bone mass, and even metabolic rate.
Перед началом работы с HEALBE Scale
Create a HEALBE account in the app
Please note
We recommend filling out all profile fields accurately to achieve the best results. Once completed, the HEALBE algorithms will use this information to adapt to your individual body characteristics, making calculations more personalized and accurate.
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Download and install the HEALBE app for iOS/Android on your smartphone
Type "HEALBE" in the search bar of your preferred app store or open your phone’s camera app and point it at the QR below:
Скачайте и установите на смартфон приложение HEALBE для iOS/Android
Введите «HEALBE» в строку поиска любимого магазина приложений или перейдите по ссылке:
To use the HEALBE Scale to its full potential, please install or update the HEALBE app to the latest version:
Remove the protective films from the batteries (these prevent accidental short circuits during transport) and reinsert the batteries into the compartment.
Always place the scale on a flat, non-slip surface when measuring. Hard flooring without carpets or other soft materials works best.
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Unpack the HEALBE Scale from the box, remove all protective packaging, and open the battery compartment on the bottom of the scale.
Before the initial connection with the HEALBE app, the HEALBE Smart Scale will measure and display only body weight on the screen, without body composition or other additional metrics.

Once the scale is connected for the first time, its display will start showing body composition data during each measurement.
The first connection differs from the usual scale usage process.
Preparing the Scale for use
First Connection
After the first connection

Before the first connection

In the Weight section, tap the button with the scale icon
Remove your shoes and socks. Step onto the scale to activate data transfer. A blue Bluetooth logo will appear on the scale display.
Stay on the scale and follow the instructions on the app screen

After a successful connection, a confirmation message and a new button will appear in the "Weight" section
Open the HEALBE app and go to the "Weight" section
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To successfully connect the scale to the HEALBE app, you only need one step with a few simple actions:
Connecting the Scale to the HEALBE mobile app:
Tap "+" (bottom right), then select the scale icon.
Tap «+» (top right), then select «Scale».
First weigh-in:
Device overview and components
The components of the HEALBE Scale can be seen in the diagram on the right
Display

Weighing platform

Bioimpedance sensor electrodes
Using the HEALBE Scale
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Display indicators
Basal Metabolic Rate (BMR) indicator
Bone mineral mass weight with selected measurement unit
Hydration level indicator
Body Mass Index (BMI) indicator
Muscle mass percentage indicator
Total body fat percentage indicator
Body type indicator
Gender indicator
Selected weight unit indicators
Bluetooth connection status indicator
Weight display section
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To weigh without the app, follow three simple steps:
Weighing without the app lets you quickly check your body composition.

Without connecting to the app, the scale will not save your measurements, making it impossible to compare them to previous results.
To take another measurement, step off the scale and then step back on.
If an error occurs during weighing, refer to the «Measurement Error List» section.
Remove your socks to ensure fabric does not interfere with the sensors
Wait until the weigh reading stops flashing — meaning your result is fixed. The impedance data will appear below
Step onto the scale
After a successful measurement, simply save the results to track changes in your metrics over time.
Follow the on-screen instructions in the app
Tap the round auto-weigh button
Find and open the «Weight» section in the app
Open the HEALBE app and log into your account
Enable Bluetooth on your smartphone
Weighing with the HEALBE app allows you to analyze measurement data and store it conveniently. To collect data in the app, connect to it before weighing.
Measuring with the App
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Measuring without the app
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Data is stored in a secure vault

Metrics are compiled into easy-to-read charts and reports

A history of your results is created

Data can be shared with Apple Health and Health Connect
When measuring with the app, you gain access to all the benefits of using the smart scale:
HEALBE App Features
Remember to save successful measurements in the HEALBE app
Do not minimize or close the HEALBE app during measurement
If you are unsure whether the device had enough time to complete the measurement, it’s best to repeat it
Do not step off the scale platform during weighing
Do not disable Bluetooth or internet access on your smartphone during data transfer and saving
All your data is accessible only after logging into your secure account. After receiving measurements from the scale, the HEALBE app sends the data to the server, where it is stored in encrypted form.

If the internet is unavailable, the data is temporarily stored in your smartphone’s internal storage.
To ensure successful transfer and saving of data from the scale, follow these recommendations:
Data Storage and Transfer
The HEALBE app stores all data from past measurements taken with the HEALBE Smart Scale when connected to the app.
You can share this data with aggregators to use or analyze it elsewhere. You can set up data sharing from the HEALBE Smart Scale in the "Settings" section of the HEALBE app. Enable the relevant options to allow measurement data transfer.
Prevent dirt and liquids from getting onto the measuring platform of the scale
Do not change posture, shift your weight from foot to foot, or jump on the scale during measurement
Ensure the surface of the scale is clean and safe to step on
Remove socks or clothing covering your feet and soles to avoid interference with the bioimpedance sensors
Make sure the scale is on a hard, stable surface and that you have something to hold onto in case you lose balance
To ensure accurate measurements, the smart scale requires a few important conditions:
Syncing data with other apps
Usage notes
Contact HEALBE Care via the in-app chat or at scale@healbe.com.
Need help?
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Maximum weight capacity: 180 kg Measurement accuracy: ±0.1 kg
Bluetooth: version 4.2 or higher Waterproofing: none
Compatibility: iOS and Android
Err1 — Weighing not completed

Err — Maximum weight limit of 180 kg exceeded

Lo — Low battery
The scale’s algorithms are designed for normal human body parameters. During pregnancy, extreme conditions, or certain illnesses, measurement results may be significantly distorted.
Several types of errors may appear on the scale’s display, all related to measurement issues:
The scale also has the following technical limitations:
Limitations
Measurement Error List
Minimum iOS version — iOS 15

Minimum Android version — Android 9
Since weight data display functionality is integrated into the HEALBE app, Android and iOS smartphones must meet the following OS requirements:
The HEALBE Smart Scale transmits data via Bluetooth technology, so the smartphone must support Bluetooth 4.2 and Bluetooth Low Energy (BLE).
Maintenance and Specifications
Caring for the smart scale is similar to caring for regular scales and other electronic devices — do not spill liquids on it to avoid damaging the electronics or slipping, and avoid dropping or heavily soiling the device.
Smartphone Requirements
The HEALBE Smart Scale operates on three standard AAA batteries. The batteries are easy to replace, and the battery compartment is located on the underside of the scale.
If your scale stops working, don’t worry. Check if Bluetooth is enabled on your smartphone, whether the scale’s batteries are drained, and if the scale powers on when you step on it.
Dimensions:
Height: 0.94 in
Length: 11.02 in
Width: 11.02 in
Package weight: 3.64 lb
If none of these steps help, the HEALBE Care team will be happy to assist you.
Our support team can help via the HEALBE app chat or at scale@healbe.com.
Operation
Replacing batteries
Troubleshooting
Dimensions and Weight